Every once in a while, you come across a company that treats you well, even though they don’t really know you that well. Samuel T. Freeman and Co. of Philadelphia are just such a company. This is their two hundredth year in operation and I suspect that they have lasted so long because they are customer friendly.
I went down to Philadelphia to view the Freemans sale a week ago Sunday and returned thinking that I would arrange phone bids on several lots. I was less interested in purchasing the items that I was in listening in on the sale. If the lots went cheaply, I would bid.
As it was, I found that one of the lots I was bidding on was going incredibly cheaply so I bid and bought it for a ridiculously low price. However, when I got the bill, I found that I had bid on the wrong lot. Because I had specified just what I was bidding on, Freeman’s accepted the mistake as their error. I am very thankful and I appreciate their customer friendly attitude.